Vinted Users Express Displeasure About Sizing Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.
Online Platforms Response
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The company said the updated approach better aligns with similar services.
They have suggested members to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options following member complaints.
